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Mayzee

kedron Service

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Hi All

Just thought I'd let you know we have just experienced that legendary Gall Boys service once again. On returning from a Darwin and top end trip we booked the van (new May 09) in to have a few relatively minor items fixed plus a cracked kitchen window. We also mentioned that while at Darwin an electrician who was installing a new transformer (dispatched immediately to us by Kedron) had short circuited the batteries while reinstalling them...smoke and fumes everywhere! This required some rewiring after removing a couple of side panels from the van. They also took the van to Dometic and convinced them to replace the window under warranty. Everything we had mentioned was fixed and when we asked how much? the answer was no charge. We were sent on our way after them having the van for 2days with a couple of new tee shirts, Kedron mugs, and stubby holders. How good is that?

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:thumbsup: My wife and I totally agree. We have had some minor problems on the road for over a yearnand have had a quick and helpful response. The quality of their product is one thing but their after sale support has given us reassurance and that is a must for continued product success.

Thanks to the Gall family and their professional backup team at the factory and the display and sales yard.

Reg and Fran

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Hi Reg & Fran,

I forgot to mention that we were also able to have John Jamieson of Mobile Trailer Service coordinate with Kedron and service the brakes and bearings over the two days. Of course there was a charge from him as expected but it was all made so easy for us. I have recommended John in a previous post as he is the bloke who sets up these things on new vans.

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