Glen and Debbie Posted January 4, 2011 Report Share Posted January 4, 2011 HiFYI - I have attached an email I have received from Govia after enquiring about whether we needed to have our vans/trailers registered with them.CheersDeb & Glen BThank you for your email regarding listing of caravan registration details on your Go Via Tag account. Whilst not compulsory to do so, we would certainly recommend that you add these details. The reason being is that if we do not receive a signal from the transponder, a video image is taken for the purpose of toll recovery. We then search our database to see if the registration plate is listed on a valid account on our database. If the registration plate can be found then the toll is charged to that account. On a very rare occasion, should we not be able to accurately determine the front numberplate of the vehicle, an image of the rear numberplate is used. The problem occurs when the main vehicle is towing a trailer or caravan, as obviously these details are different. As we are not a Statutory Authority, we have no access to Queensland Transport's vehicle ownership database, therefore if a vehicle passes our tolling point that is not registered to an account, we do not know who the owner is. Any enforcement action is then taken through Queensland Transport. If you wish to reply to this email with the Caravan details, I will add them to your account. For more information, visit www.govia.com.au <http://www.govia.com.au/> If your enquiry requires further assistance, please reply directly to this email or call 1 3000 GO VIA (1 3000 46 842) daily between 7.00am and 10.00pm. Regards Allan Customer Service Representative Queensland Motorways LimitedPhone: 1300 046 842 | Fax: 1300 55 99 207 Brandl Street, Eight Mile Plains, QLD 4113qldmotorways.com.au <http://www.qldmotorways.com.au/> | govia.com.au Quote Link to comment Share on other sites More sharing options...
Rod and Mavis Posted January 4, 2011 Report Share Posted January 4, 2011 Good thought Guy's. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.