Hi Pepper
From our personal experience, I have dealt with the Gall Boys at Kedron for about 16 or so years now, and will continue to do so. In a couple of instances I have offered to pay for fixing some little things that we have 'buggered up' and they have refused to accept my money. They are just great guys to deal with.
However, as with any business we deal with in the the long term, we have forged a good, friendly working relationship with them. I'm quite sure many of Kedron's customers have done the same.
So, I agree with what others have said in response to your question.
Cheers
Peter