Hi Col,
I would like to echo Steve's comments, the dealings I have had with John Bakker (Victorian American Autos), I found him to be a straight shooter and honest!
Not saying your guys in 'the land of the little necks' are not up to speed, but a phone call could possibly expedite repairs. 03 5176 0600 Johns mobile 0418 149 356
Cheers and hugs for Gayleen!