John and Jo Posted March 28, 2014 Report Share Posted March 28, 2014 Hello all Just like to voice my public thanks to Tom at the factory. We or I should say I managed to demolish a hubcap center last month .Rang the factory spoke to Tom and he sen't us four new ones no charge .Great service as always . It's always a pleasure to own the best built caravan knowing that you can rely on good old fashioned service from a company who cares D John Quote Link to comment Share on other sites More sharing options...
Webby Posted March 28, 2014 Report Share Posted March 28, 2014 Where's my "like" button ?!Agree completely John. They sure know how to give great after sales service. Unlike other companies that have a one way door (exit) only. Quote Link to comment Share on other sites More sharing options...
ATV42 Posted March 28, 2014 Report Share Posted March 28, 2014 Hullo allFor what it's worth. We purchased a 2nd hand camper trailer from Kedron about 1998, our first Kedron ATV in 2003, and our second Kedron ATV in 2012. You don't do that unless you are happy with the product and service.To ALL the staff at Kedron, thank you and we'll done.Peter and Margaret Quote Link to comment Share on other sites More sharing options...
Chris Posted March 29, 2014 Report Share Posted March 29, 2014 We agree with everyone that Kedron's service is exemplary. We too have a second van from the Kedron stable and it is due to the quality of the product as well as the after sales service. We have a small matter which needs addrssing and not only did Glen refer the matter to Tom in Service for us but he followed up with an email to make sure we had been properly looked after. Well done Kedron. Quote Link to comment Share on other sites More sharing options...
RickA Posted March 30, 2014 Report Share Posted March 30, 2014 We have always had excellent service from Tom and the boys.And this our second Keddy. Quote Link to comment Share on other sites More sharing options...
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